| To Initiate a Review Phone: 1-877-372-7861 Fax: 1-877-810-9265 Contact Center Hours: Monday - Friday 8am - 5pm PST | | Workers' Compensation & Private Services Department 10700 Meridian Avenue North, Suite 100 P.O. Box 33400 Seattle, WA 98133-9075 1-800-949-7536 Office Hours: Monday through Friday 8:00 am to 5:00 pm PST Department Holiday Schedule: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Operational Staff: Christine Griggs, RN, BSN Lead, Private Utilization Management Services (206) 288-2430 christineg@qualishealth.org Kathy Peters, RN, BSHS, CCM Director, Private Case Management Services (206) 288-2418 kathype@qualishealth.org Medical Affairs: Eric Wall, MD, MPH Senior Medical Director (206) 288-2330 ericw@qualishealth.org Administrative Staff: Lori Rice, RN, CPUR, CCM Vice President, Workers' Compensation & Private Services (206) 288-2359 lorir@qualishealth.org Lani Spencer, RN, MS Director, Workers' Compensation Services (206) 288-2440 lanis@qualishealth.org |  | Northwest Administrators 2323 Eastlake Avenue East Seattle, WA 98101 Business Hours: Monday through Friday 8:00 a.m. to 5:00 p.m. Customer Service: Phone: (206) 329-4900 Fax: (206) 726-3209 |