Medicaid Services Department
10700 Meridian Avenue North, Suite 100
PO Box 33400
Seattle, WA 98133-9075
1-800-949-7536

Business Hours:
Monday through Friday
6:30 a.m. to 5:30 p.m. PST
7:30 a.m. to 6:30 p.m. MT

Holiday Schedule:
New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Veterans’ Day, Thanksgiving Day, Christmas Day

Operational Staff:
Grace Ingrim, RN, BSN, CCM
Director, Medicaid Services West
(877) 480-2123
gracei@qualishealth.org

Deon Westmorland, RN, BSN, CCM
Contract Administrator
(206) 288-2347
deonw@qualishealth.org

Jane Bloom, RN
Manager, Case Management & TEFRA
Medicaid Services West
(877) 562-2803
janeb@qualishealth.org

Kathleen Giuntoli, RN, MSN, CCM
Case Manager
(208) 286-0840
(866) 905-7933
kathleeng@qualishealth.org

Becky Krisko, RN, BSN, CPUR
Case Manager
(208) 938-7924
(866) 764-7081
beckyk@qualishealth.org

Kathryne Stevens, RN, CCM
Case Manager
(208) 629-0800
(800) 273-1968
kathrynes@qualishealth.org

Medical Affairs Staff:
Eric Wall, MD, MPH
Senior Medical Director 
(206) 288-2330
ericwa@qualishealth.org

Administrative Staff:
Cara Robinson, RN, BSN, CCM
Vice President, Medicaid Services
(206) 288-2343
carar@qualishealth.org

Idaho Health and Welfare Department of Administrative Offices - Medicaid Division
3232 Elder Street
PO Box 83720
Boise, ID 83720-0036

Business Hours:
Monday through Friday
8:00 a.m. to 5:00 p.m. MT

Holiday Schedule:
New Year’s Day, Memorial Day Veterans’ Day, Martin Luther King, Jr. Day, Independence Day, Thanksgiving Day, Presidents’ Day, Labor Day, Christmas Day

Arlee Coppinger, CPC
Medical Program Specialist
(208) 287-1177
CoppingA@dhw.Idaho.gov